Terms of Service
Agreement Between User & InnerWorks Counselling
Welcome to InnerWorks Counselling (“we,” “our,” or “us”). The InnerWorks Counselling website (the “Site”) is operated by InnerWorks Counselling.
By accessing or using this Site, you agree to be bound by these Terms of Service (the “Terms”) and our Privacy Policy. Please read these Terms carefully and retain a copy for your records.
If you do not agree to these Terms, please discontinue use of this Site.
1. About Our Site
InnerWorks Counselling provides psychoeducational information and details about the counselling and mental health services we offer.
The information on this Site is provided for educational and informational purposes only and does not constitute professional mental health advice, diagnosis, or treatment. Engaging with our Site does not establish a therapist–client relationship.
2. Privacy Policy
Your use of the InnerWorks Counselling Site is subject to our Privacy Policy, which governs the collection and use of data. Please review it to understand how we handle your personal information.
3. Electronic Communications
By visiting our Site or sending emails to InnerWorks Counselling, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications we provide electronically (via email or the Site) satisfy any legal requirement that such communications be in writing.
4. Individuals Under Age of Majority
InnerWorks Counselling does not knowingly collect personal information from individuals under the age of 18. If you are under 18, you may use our Site only with the permission and supervision of a parent or guardian.
5. Cancellation Policy
Clients who need to cancel or reschedule an appointment must do so at least 48 hours in advance. Cancellations made with less than 48 hours’ notice or missed appointments are subject to the full session fee. Exceptions may be made in the case of emergencies or extenuating circumstances at the discretion of InnerWorks Counselling.
6. Links to Third-Party Sites & Services
Our Site may contain links to other websites operated by third parties. These linked sites are not under the control of InnerWorks Counselling, and we are not responsible for their content, privacy practices, or updates.
Links are provided solely for your convenience and do not imply endorsement or affiliation.
Certain features or services on our Site may also be delivered by third-party organizations, and by using such features, you consent to sharing limited information necessary for those services.
7. Intellectual Property & Acceptable Use
You are granted a non-exclusive, non-transferable, revocable license to access and use our Site strictly in accordance with these Terms. You agree not to use the Site for any unlawful purpose or in a way that could damage, disable, or interfere with its functionality. All content on this Site including text, graphics, logos, images, and software is the property of InnerWorks Counselling or its content suppliers and is protected by copyright and intellectual property laws. You may not copy, reproduce, modify, sell, or distribute any content without prior written permission from InnerWorks Counselling.
8. International Users
This Site is controlled and operated by InnerWorks Counselling from Canada. If you access the Site from outside Canada, you are responsible for compliance with local laws. You agree not to use or export any Site content in violation of Canadian or international regulations.
9. Indemnification
You agree to indemnify and hold harmless InnerWorks Counselling, its affiliates, employees, contractors, and agents from any claims, losses, or expenses (including reasonable legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any rights of a third party.
10. Liability Disclaimer
The information, products, and services included on or available through this Site may contain inaccuracies or typographical errors.
Changes and updates are periodically made to the information herein.
InnerWorks Counselling makes no representations or warranties about the reliability, availability, accuracy, or suitability of the information and services provided. All content is provided “as is” without warranty of any kind, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
To the maximum extent permitted by law, InnerWorks Counselling shall not be liable for any direct, indirect, incidental, or consequential damages arising from or related to your use of this Site.
11. Termination or Access Restriction
InnerWorks Counselling reserves the right, in its sole discretion, to terminate or restrict access to the Site at any time without notice.
This agreement shall be governed by the laws of the Province of Ontario, and you consent to the exclusive jurisdiction of Ontario courts in all disputes arising from your use of the Site.
12. Entire Agreement
These Terms constitute the entire agreement between you and InnerWorks Counselling regarding your use of the Site and supersede all prior communications and understandings, whether written or oral.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect.
13. Changes to Terms
InnerWorks Counselling reserves the right, in its sole discretion, to modify or update these Terms at any time. The most current version will always be available on our website. Continued use of the Site after any such changes constitutes acceptance of the new Terms.
14. Contact Us
InnerWorks Counselling
4562 Colonel Talbot Rd, London, ON, N6B 1P1
Email: hello@innerworkscounselling.com
Phone: 226-400-4330
If you have any questions or concerns regarding these Terms, please contact us at the email address above.